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FixMe Appliance Repair — Privacy Policy
Effective Date: November 4, 2025
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If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: info@fixmeappliancerepair.com
Phone: (713) 790-7744
Mail: FixMe Appliance Repair, 20212 Champion Forest Dr. Suite #700-113, Spring, TX 77379

Introduction

FixMe Appliance Repair (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us, visit our website, or use our services.

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1. Information We Collect

We collect information to provide and improve our services. This may include:

  • Personal Information: Name, phone number, email, address, and other details provided when scheduling service or contacting us.

  • Service Details: Appliance type, brand, model, issue description, and service history.

  • Payment Information: Collected securely through trusted third-party processors (we do not store card numbers).

  • Website Data: Non-identifying information such as IP address, browser type, and pages visited for analytics.

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2. How We Use Your Information

We use your information to:

  • Schedule, perform, and confirm appliance-repair services.

  • Communicate regarding appointments, estimates, and service updates.

  • Process payments and issue invoices.

  • Improve services and website functionality.

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3. How We Share Information

We do not sell or rent your information. We may share limited data with service partners, payment processors, or legal authorities only when necessary to provide service or comply with law.

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4. Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.

  • Any data sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

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5. Data Security 

We take reasonable steps to protect your information from unauthorized access, loss, or misuse using encryption and secure storage practices.

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6. Cookies and Analytics

Our site may use cookies or analytics tools (e.g., Google Analytics) to improve performance. You can disable cookies in your browser settings.

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7. Your Rights

You may request to access, correct, or delete your personal information at any time, or opt out by contacting us.

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8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices.

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9. Privacy and Policy for Messaging
 

  • Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. This information will be gathered through our Contact US form in our website. 

  • Data Usage: We use your data solely for scheduling, confirming, reminding appointments, follow-up or updates according to our business communications and providing customer assistance/support. 

  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

  • Message and Data Rates may apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies based on communication needs.

  • Contact FixMe Appliance Repair at (713) 790-7744 or info@fixmeappliancerepair.com for HELP or to STOP or CANCEL receiving messages.

  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@fixmeappliancerepair.com  or (713) 790-7744. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.

  • Non-Sharing Clauses: • FixMe Appliance Repair does not share your data with third parties for marketing purposes. • FixMe Appliance Repair does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.

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10. Updates to This Policy

We may update this policy periodically to reflect changes in practices or legal requirements. Updates will be posted on our website with a revised effective date.



Contact Information:
FixMe Appliance Repair
20212 Champion Forest Dr. Suite #700-113, Spring, TX 77379
info@fixmeappliancerepair.com
(713) 790-7744

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